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Terms & Conditions

Coventry Market Home Delivery can only deliver to postcodes starting CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV8 and CV12.

Delivery is free on orders over £25 to postcodes CV1, CV2, CV3, CV4, CV5 or CV6. Orders below this value will incur a £2.95 delivery fee.

Delivery is free on orders over £50 to postcodes CV7, CV8 and CV12. Orders below this value will incur a £4.95 delivery fee.

Note that there are shipping restrictions on some products as some products cannot be shipped on certain days.

No deliveries can be made on Sundays.

Delivery is available Monday-Saturday for most boxes. However, not all stalls are open everyday. If boxes are ordered from a stall that is not open on the selected delivery day, then delivery will be rearranged for a day when the complete order can be delivered at the same time.

Deliveries will be made between 8am and 6pm. We cannot offer time slots at present. If nobody is home when we deliver we will leave your order in a safe place. You can specify this safe place in the comments when you check out. Orders containing raw meat or/and fish will be returned to Coventry Market and delivery can be rescheduled for an additional fee.  

All orders made for delivery are subject to a handling fee of £1.50.

 

Returns Policy

If there is a problem with your order please notify us within 24 hours of delivery. Mistakes and returns cannot be accepted after this time. We do not accept returns for products unless they are faulty and/or delivered in unfit condition for consumption.

You should expect to receive your refund within fifteen days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to collect your package, the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

Privacy Policy

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Also, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

 

We use the order information that we collect generally to fulfil any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

 

Additionally, we may need to contact you in regards to your order and our service.

When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us.

 

Terms & Conditions - % Discount First Order with Code

This offer is available online ordering on the Coventry Market Home Delivery only. It cannot be used in conjunction with multibuy offers, other discount codes, other promotions, or price matches.

The offer applies to full and reduced price items.

This offer is available to redeem by entering the code at the checkout screen of the website.

The offer must be applied at the point of sale, and cannot be applied retrospectively.

We probably won't but, Coventry Market Home Delivery reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions, including the end date.